Welcome to the Blackboard e-Education platform—designed to enable educational innovations everywhere by connecting people and technology.
What is my USERNAME and PASSWORD?
For all users the username will be their CCC portal username. Typically, the username is the first letter of the first name + last name + (a number if the name is common). Example: jsmith, jsmith2, jsmith3... If you don't know your portal username please call the HELPDESK at 856.691.8600 x1411 and tell the support person that you need to know your Portal username. The password for students would be their 8 digit birth date (MMDDYYYY). The password for instructors is given by the Blackboard Administrator.
Students taking ONLine & HYBrid courses should complete the Distance Learning Orientation website before accessing Bb.
VIDEO TUTORIALS for students are available on this website: http://ondemand.blackboard.com/students.htm
What is Blackboard (or Bb)?
Blackboard is a web system used by ONLine or HYBrid courses and some traditional courses. Through Blackboard students have 24/7 access to download class notes, submit assignments, take scheduled exams, read and contribute to class discussions, communicate with the instructor and other students, and receive feedback, all at the student’s convenience.
I am registered but I have COURSES MISSING, now what?
Students are not given access to their Blackboard courses until the first day of the semester, therefore, links to the courses may not appear in the My Courses module section. IF THE SEMESTER HAS STARTED and you know that you have a course that is using Blackboard but is not appearing in your account then fill out this tech support form. The other option is to ask your instructor to add you as they, too, have the capability to add their students.
NOT ALL COURSES use Blackboard so ask your instructor if your course does before filling out the tech support form, however, all ONLine and HYBrid courses will use Blackboard.
I FORGOT my PASSWORD, now what?
You may fill out this Forgot Your Password link. The system will send you reset instructions to your CCC issued email account within minutes. The second option is to fill out this tech support form which is a manual process and will take longer compared to the Forgot Your Password link.
What TECHNICAL information are important to know?
Blackboard only uses College issued email accounts for communication. Students will receive messages from their instructors to their CCC email accounts. The same is true for the instructors. When students send messages through Blackboard, they will only be sent to the instructor's CCC email account. Students and Instructors are expected to check their CCC email accounts regularly. Go to - http://www.cccnj.edu/email
Blackboard works well with specific type of browsers, for example, Mozilla.com's FireFox or Internet Explorer 10 or 11. Using Google Chrome, Safari, Internet Explorer 9 and other browsers may cause incompatibility when using Blackboard especially when taking a test.
Blackboard requires the latest version of the Java software. See if you have the latest version here: http://java.com/en/download/installed.jsp
Mobile Devices and Blackboard's Mobile Learn App:
Mobile Devices (smartphones and tablets) have some limitations while navigating Blackboard 9.1. It is not recommended to be used with Blackboard when submitting assignments or taking a test. While Blackboard's Mobile Learn App does have some advantages the support for them from the College is limited. Students should contact the makers of the apps instead of CCC's technical support.
What does ONL, HYB, and ENH mean?
ONL is short for Online Courses. HYB is short for Hybrid Courses. ENH is short for Enhanced Courses which are regular / traditional / face2face courses that are held on campus where the instructor has elected to use Blackboard to supplement the course by posting course materials accessible outside of the regular class meetings.
How do I Change my Blackboard Password?
Once you are in, under the Tools module box click on Personal Information then click on Change Password.
INSTRUCTORS: How do I create a NEW Bb course or COPY my Existing Courses for an upcoming semester.
Instructors wishing to use Blackboard for their courses must email email@example.com.
INSTRUCTORS: Video Tutorials & Resource Links
Blackboard Offical Help Website - https://help.blackboard.com/en-us/Learn/9.1_SP_10_and_SP_11/Instructor
Where can I get Technical Support?
During regular business hours contact 856.691.8600 x1380 or x1480. During off-hours and weekends fill out this tech support form.